MAVC: Care Company Monitors in Montagu

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MAVC Montagu 1014As part of the Black Sash Making all Voices Count citizen based monitoring project (MAVC ), a group of community monitors from the Care Company conducted two monitoring sessions at the SASSA pay point in Montagu, Western Cape.

They completed 300 questionnaires in October, talking to beneficiaries about their service delivery experience, and about possible experiences of unlawful deductions from their SASSA accounts.

The information from these questionnaires will be compiled into reports that will be disseminated to all stakeholders, including the facilities that were monitored.