The KZN Regional Office staff were privileged to visit our partners Folweni Community Resource Centre, Network Action Group (NAG), Philakithi Community Services, and Suid-Afrikaanse Vroue Federasie (SAVF) - clockwise in collage - from 6 - 8 October at their respective MAVC monitoring sites. These sites were Folweni Clinic, Umzinto SASSA Local Office, Q Clinic in Umlazi, and the Utrecht SASSA Local Office.
Driving over 1 200kms to visit the various sites in KZN, while exhausting, proved very rewarding as we visited the individual sites, met the relevant office Managers, watched the Monitors as they captured the necessary data and engaged with service users and officials to get a sense of what their perceptions about our Community-Based Monitoring project were.
The officials were very engaging and helpful and respected the work of the Monitors. Some service users were a bit sceptical but when the Project was explained to them and what the outcomes would be they were very willing to participate and have a share in improving service delivery at the respective sites.
The Community Based Partners have excelled in their commitment and passion to Make Human Rights Real, and are eager to see the outcome of their monitoring in the Reports which will be generated at the end of October 2014, and which will be shared with all partners, all sites and the service users of those sites.